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Parcel
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Enter Length
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Enter Width
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Document
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From:
  Great Britain
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To:
  Great Britain
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Pallets
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 Please note:  You must already have a pallet and your goods shrink wrapped on the pallet to use these services.

Parcel measurement, size, weight and service restrictions

Parcel Measurement, Size, Weight and Service Restrictions

£50 free protection as standard* *excluding Hermes deliveries

Collection or drop-off at a local shop anytime

Track your parcel from door-to-door

Send bulky or heavy items weighing up to 1,000kg

DHL
UPS
FedEx
DPD
ParcelForce
TNT
Hermes

What are ParcelHero's size and weight restrictions?

ParcelHero can collect most sizes and weights, so no matter how awkward your shipment is, we can likely help. However large or heavy items do require special handling and may also require a special vehicle or specialist lifting equipment to load and unload.

These specialist services, normally require advance booking and it’s also best if you contact us to let us know your situation. For example if the item is over 30 kg the collecting courier will normally expect you to help them load it onto the vehicle or to provide equipment or a loading bay to assist with loading, if you can’t provide that, then we need to know so we can pre-advise the courier and ensure the collecting vehicle is able to accommodate your request.

Feefo Rating

Service Rating:

4.6 out of 5 based on 18323 user ratings
Great service

Easy to fill the form, very handy price comparison across different couriers, great tracking info. Would definitely use again

Great service with an earlier delivery than expected

Sent parcel from UK to Australia and eta was due 8th April but was delivered 5 days early and no issues having sent the same parcel with competitor only to be sent back to me for no reason given.
I'll be using these guys again

Great service with an earlier delivery than expected

Sent parcel from UK to Australia and eta was due 8th April but was delivered 5 days early and no issues having sent the same parcel with competitor only to be sent back to me for no reason given.
I'll be using these guys again

Great Service and reasonable pricing

Great service and reasonable price . Our Australian customer also very impressed with the speedy service .

Did everything i asked.

I was a bit nervous at first but i went along and filled all the necessary info., so easy.
Would i use them again: certainly

Great !

Parcels have been delivered with no problems. Im kept informed of the status of my parcel. The commercial invoices and customs are dealt with by you or the courier. The account is also a useful tool, making setting up a delivery quick and simple.

good tracking information and correct customs code applied for Eu ship ...

as the title claims used other carriers and they applied wrong code to my shipment and my parcel got held at customs for 14 days which can be annoying but with parcel hero they applied the correct harmonised code to my parcel to get it through customs quickly. The tracking service was good so I good monitor progress. Very Competitive too the price was reasonable compared to the the bigger parcel companies. Will use again ;)

Great first time use, and won't be the last

Easy to do, well laid out website and interactive map of where to drop off. Lots of easy to see prices and options

Absolutely fantastic service

Documents delivered from UK to India in only 5 days. Costs less then Royal mail and much more efficient. Keeps you updated on every step. Highly Recommended.

I recommend the great service.

I knew that parcel will arrive between 5-9 days. It reached the destination within 6 days which is great. The only thing that I would change was collection. I would arrange for the collection from home as I was close to beg the person at the store to receive it in the first place. Dropping the parcel was incredibly difficult, however the service itself was great.

Maximum size and weight restrictions for shipping UK or international courier deliveries with ParcelHero

Measurements Size / Weight Restriction Service Restrictions
Maximum length 270 cm Must be booked 24 hours in advance. Service Guarantee does not apply.
Maximum weight of an individual parcel 1000 kg Items over 50 kg must be booked 24 hours in advance. Service Guarantee does not apply.
Max Length + Girth combined 419 cm Must be booked 24 hours in advance. Service Guarantee Does Not Apply.

Oversize Package Surcharges:

Measurements Size / Weight Restriction Service Restrictions
Length over 270 cm £30.25 Per package Must be booked 24 hours in advance. Service guarantee does not apply
Weight over 30 kg £5.00 Per package Must be booked 24 hours in advance. Service guarantee does not apply
Weight over 70 kg £30.25 Per package Must be booked 24 hours in advance. Service guarantee does not apply
Length + Girth exceeds 330 cm £30.25 Per package Must be booked 24 hours in advance. Service guarantee does not apply
Length + Girth exceeds 419 cm £30.25 Per package Must be booked 24 hours in advance. Service guarantee does not apply

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